The Trident Destination Group provides its individual clientele with a 72-hour cancellation policy for all of its services with the exception of large group outings which are defined by an individual contract provided to the group leader. Cancellation policies for certain clients can vary and TDG will pass on to the client the cancellation policies of its vendors in writing. Our services to our clients involve a multitude of different vendors, in which case the cancellation policy for each individual outing may vary or may be lumped into a single cancellation policy. Group outings are defined by TDG as 10 or more rooms or 10 or more people.

TDG may provide technological solutions to its clients and the individual cancellation policies for all goods and services are outlined in all our technology pieces and customers must agree to these policies before proceeding to finish their transactions.